Questions from professionals

Money, paperwork and standing — the three things worth knowing before your first shift. Booking a chair instead? Your questions are here.

Am I an employee or a contractor?: Copy pending review. Ask us before your first shift and we will tell you exactly how this market is set up.
When do I actually get paid?: When the practice approves your hours, or automatically 48 hours after your shift ends if they have not. Payouts go to the account you connect during setup.
Can my pay be taken back after a shift?: No. Once you're paid for a shift, that money is yours — corrections never come out of your pay. If hours are disputed and settled downward afterwards, that is refunded to the practice from our side, not clawed back from you.
What if I have to cancel?: Copy pending review. Cancelling well ahead of a shift is fine; cancelling inside 24 hours or not turning up counts against your standing.
Who sets the rate?: The practice posts a rate, and you only see shifts at or above the minimum you set. We show practices the going rate for the role so the number is not a guess.
What do I need to upload?: Your state licence or registration number and a photo of the licence itself, current CPR/BLS certification, radiography certification if your role needs it, and a government photo ID. Nevada issues no dental assistant registration, so for assistants the required set is the ID, current CPR/BLS and radiography training documentation. A human reviews each one.
What happens as a credential gets close to expiring?: Two things, and both are about not being surprised. Shifts ending within 10 days of your expiry stop appearing for you, because a shift you cannot legally work is not an offer. And renewals are due 15 days before anything expires — miss that and new offers pause until you upload one. Uploading lifts the pause straight away; you do not wait for us to review it.
What if something expires while I already hold a shift?: The shift is released and re-filled if there is time, or a person here calls you if there is not. It does not count against your standing — a licence expiring is not the same as letting a practice down — and you are eligible again the moment the new document is verified.
What actually counts against me?: Cancelling inside 24 hours of a shift you accepted, and not turning up. Three of those pauses your account until we talk. Nothing else does: not turning down offers, not how many shifts you take, and not a credential that expired.
What if the practice cancels on me?: Inside 24 hours of the start you are paid two hours at your rate, and we do not take a cut of it. Further out than that, the shift simply comes off your calendar.
Who can see my documents?: You and the people here who verify them. They are stored in a private bucket, handed out only through links that expire in ten minutes, and no practice ever sees them — a practice sees that you are cleared for the role, not the paperwork behind it.
Does it cost me anything?: No. Our fee is charged to the practice. Your rate is your rate, and nothing is deducted from it.

Still stuck? Ask us, or start getting shift offers.